Get in Touch With Us

Got a question about one of our poker site reviews, spotted something that needs updating, or want to flag a concern? Here's how to reach US Poker and what you can expect once you do.

The Best Way to Reach Us

Email is the most reliable way to get in touch. Send your message to [email protected] and a member of our editorial team will read it in person. We don't route contact form submissions through automated reply bots as a substitute for an actual answer.

A quick note on what your message is about helps us route it faster — whether that's a question about a specific poker room, a correction, or something else entirely.

What We Can Help With

• Questions about our reviews — If you want more detail on how a poker site compares on traffic, rake, or payout speed before you sign up, ask us directly.
• Corrections — Bonus terms, licensing details, and deposit methods change. If you've noticed something on the site that looks out of date — a bonus figure, a state availability note, a payment option — tell us and we'll look into it.
• Content suggestions — If there's a poker room, payment method, or format (cash games, MTTs, fast-fold, Spin & Gos) you'd like us to cover in more depth, we're open to hearing it.
• Partnership and editorial enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind. Any commercial relationship we enter into is disclosed clearly on the relevant pages and never influences how a site is ranked.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward appropriate support, and in the meantime the National Problem Gambling Helpline is available at 1-800-GAMBLER.

What Happens After You Send a Message

A real person reviews every message that comes in. We aim to reply within a few working days, though during busier periods it may take a little longer. If your enquiry needs input from more than one person on the team, we'll let you know rather than leave you waiting without word.

Why Accuracy Matters Here

We review and rank real money poker sites based on factors like traffic, game variety, rake structure, deposit and withdrawal methods, and licensing status. Getting those details right matters, because readers use them to decide where to play. If anything published here doesn't match what a poker room actually offers — a changed bonus, a state that's no longer supported, a withdrawal method that's been dropped — we want to hear about it and will correct it once verified.

If you're comparing sites yourself before reaching out, our rankings reflect factors such as player pool size, software quality, and payout speed, and no site pays for a higher position. Commission from some operators may support this site, but it doesn't decide the order sites appear in.

Before You Get in Touch About a Specific Site

If your question relates to signing up, verifying an account, or clearing a bonus with a specific poker room, the fastest answer will usually come from that operator's own support team, since they can see your account details and we can't. We're better placed to help with questions about how we compare and review sites — for example, if you're deciding between the options in our Best Non GamStop Casinos 2026 guide or elsewhere on the site, and want context on how we reached a particular conclusion.

Eligibility and Responsible Play

Online poker for real money is only available to players who meet the minimum age and residency requirements of their state, which is 21 in most regulated states (18 in a few). Nothing on this site is intended for anyone under that age, and we don't accept messages seeking help signing up on someone else's behalf. If gambling has stopped being enjoyable or is causing problems, please reach out to 1-800-GAMBLER or your state's problem gambling resources — we're glad to point you toward the right contact if you ask.

Thank you for taking the time to read this page. Whatever the reason for getting in touch, we look forward to hearing from you.